Question 1

Are you licensed and insured?

Accepted Answer

Yes, Heinige & Sons Construction is fully licensed and insured. We carry comprehensive general liability insurance and workers' compensation insurance to protect both our team and your property. We can provide proof of insurance and licensing upon request.

Question 2

What areas do you serve?

Accepted Answer

We primarily serve the Inland Empire region, including Riverside, San Bernardino, Ontario, Corona, Moreno Valley, and surrounding communities. We also take on projects in adjacent areas. Contact us to confirm if we service your location.

Question 3

Do you provide free estimates?

Accepted Answer

Yes, we offer free estimates for all projects. During the estimate process, we'll discuss your project goals, timeline, and budget. We provide detailed written estimates that break down costs and scope of work so you know exactly what to expect.

Question 4

How long does it take to get an estimate?

Accepted Answer

We typically schedule estimate appointments within 2-3 business days. After the site visit, you'll receive a detailed written estimate within 3-5 business days, depending on the complexity of the project.

Question 5

What is your typical project timeline?

Accepted Answer

Project timelines vary based on scope and complexity. A bathroom remodel might take 3-6 weeks, while a custom home build typically takes 6-12 months. We provide detailed timelines in your project proposal and keep you updated throughout the process.

Question 6

Do you handle permits and inspections?

Accepted Answer

Yes, we handle all necessary permits and coordinate with local building departments for inspections. This is included in our service to ensure your project meets all local building codes and regulations.

Question 7

Can I make changes during the project?

Accepted Answer

Yes, we understand that changes may arise during construction. We'll discuss any change requests with you, provide updated pricing, and adjust the timeline as needed. All changes are documented and approved before work proceeds.

Question 8

What are your payment terms?

Accepted Answer

Payment terms vary by project size. For larger projects, we typically use a draw schedule tied to project milestones. For smaller projects, we may request a deposit with the balance due upon completion. All payment terms are clearly outlined in your contract.

Question 9

Do you provide materials or do I purchase them?

Accepted Answer

We typically handle material procurement as part of our service, which ensures quality materials, proper quantities, and timely delivery. However, if you prefer to purchase materials yourself, we can work with you on that arrangement.

Question 10

Do you offer warranties on your work?

Accepted Answer

Yes, we stand behind our workmanship. We provide warranties on our construction work, with specific terms depending on the type of project. Details of warranty coverage are included in your contract.

Question 11

How long have you been in business?

Accepted Answer

Heinige & Sons Construction has been serving the Inland Empire for many years, building a reputation for quality craftsmanship, reliability, and excellent customer service. We're a family-owned business committed to treating every project as if it were our own.

Question 12

What should I expect during the construction process?

Accepted Answer

We maintain clear communication throughout your project. You'll have regular updates on progress, and we'll coordinate with you on scheduling, material deliveries, and any necessary access to your property. We work to minimize disruption to your daily life while maintaining high standards of safety and cleanliness.

Frequently Asked Questions

General

Estimates

Process

Payment

Materials

Warranty

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